Service support
Smart Bo Services
We provide you with a one-stop worry free service from pre-sales, during sales to after-sales, adhering to customer-centric principles, and providing customized product solutions for customers throughout the entire process and 24/7
after-sale service
The Zhibo after-sales service system covers the whole country, providing lifelong service for all products, with a ten-year warranty and fast response as our benchmark for after-sales service
Service process
- Customized solutions
- Free measuring tape for on-site survey
- Signing contracts
- Production and processing
- Installation and debugging
- Acceptance and delivery
- Regular maintenance
- Lifetime after-sales service
Service support
1. Telephone service
The company has a special after-sales service organization, according to customer needs and problems, to provide customers with professional, efficient and comprehensive after-sales service
2. Track maintenance, maintenance and repair costs
During the warranty period, the project can be maintained by professional personnel every quarter according to customer needs, and the resulting costs are no longer charged.
3. Supply spare parts
To provide the goods, to provide lifelong technical service parts supply, our company in the corresponding special parts inventory to ensure 10 years of supply.
4. Training services
Our company sends professional and technical personnel free of charge to the operator of the purchaser for on-site training in the use of operation, simple repair, maintenance and other technologies, until the operator of the purchaser can work independently and easily troubleshoot. And provide comprehensive Chinese training materials, product manuals, warranty cards, certificates.
